Furniture Frequently Ask and Question
1. How long will you take
to finish my order ?
It will take 4 - 8 weeks after order confirmation is received
& whether furniture is in stock or needs to be manufactured
2. Is your product made from plantation trees and
under indonesian government forestry management ?
We will never use non-plantation timber or any sources which
not environmentally sustainable.
3. What's kind of finishing do you use ?
We have many varieties of finishing depending on your requirements,
but generally we have standarized the finishing , please check
our Finishing System
4. Can you manufacture custom designed furniture ?
Yes, we can make any furniture as long as you can support
us with sufficient design & sizes
5. Do you guarantee that your prices are competitive
Yes, that is why we posted our prices on the website. It proves
our commitment to high quality products, whilst still maintaining
6. Do you guarantee all of your products ?
Yes, our quality is fully guaranteed and if you received damaged
piece we will replace it in your next container as long as
it is a manufacturing fault. Sometimes damage can occur during
transportation, in this case we strongly suggest you insure
7. Can you send me a catalogue or any hardcopy of
your others product ?
All the catalogue is on the web.
8. How many items will fit for a container 20 feet
or 40 feet ?
20ft container : 30 cubic metres - 40ft container : 60 cubic
metres. The quantity of items will depend on the size of items
you select. We can calculate the volume for your order once
you have made your selection.
9. Can you help me with shipping arrangement ?
Yes, we have been in partnership with a professional freight
forwarding company for many years
10. How to Order ?
before you decide to purchase furniture from us, please read
carefully our term and condition.